Common Questions

What are the benefits of coaching?

You will develop coaching goals early on in your coaching engagement that will help you to reap the benefits that will best enhance your performance and maximize your potential. Research has shown that the top 5 impacts reported as a result of coaching are:

  • Improved communication skills
  • Increased self-esteem/self confidence
  • Increased productivity
  • Optimized individual/teamwork performance
  • Improved work/life balance

Does a coaching credential matter?

It is an industry standard that anyone calling themself a coach has completed a coach training program approved by the International Coaching Federation (ICF). ICF also credentials those coaches who have demonstrated expertise and experience in their field to ensure that clients can feel secure that they will receive a quality service. That is why I worked to earn my ACC credential from ICF. A recent study by ICF indicated that satisfaction with coaching was reported to be higher amongst those individuals whose coach had a credential than amongst those whose coach did not.

How will we meet for our coaching sessions?

Most sessions are conducted either over the phone or using Zoom or some other video platform. This enables me to work with clients both locally as well as nationally and internationally. It also allows flexibility for both the client and I as well as accommodating busy work and personal schedules and commitments. In-person sessions are available upon request and depending on geographic location.

How long will our coaching engagement last?

While it depends on the type of engagement, most clients feel that 3-6 months enables them to develop a trusting relationship with the coach and achieve their desired objectives. I have coaching programs that run for different lengths of time, depending on the purpose. For individual coaching, the typical package is 12 one-hour, bi-weekly coaching sessions over approximately a 6-month period.

What if something comes up between sessions or after the coaching engagement ends?

Most clients find that they are able to apply concepts discussed and discovered during their coaching sessions to challenges that arise during their day-to-day work. However, for my individual coaching clients, I am available via email and phone between coaching sessions during business hours for the duration of the coaching engagement. I also do a 3-month “check-in” after the engagement ends to touch base and see how things are going for the client. If additional sessions are requested or a new engagement desired, these can be arranged.

How is Coaching different from Therapy?

While coaching can be therapeutic, it is not therapy. Coaching is distinct from traditional therapy because it is not designed to address psychological issues. While emotional issues may arise, the primary focus of executive and leadership coaching is to help you identify your professional goals, achieve them, and maximize your performance and enhance your career.

What is your cancellation policy?

I request a 24 hour notice to cancel all sessions, but I understand how unpredictable and demanding your role can be. Please contact me if you will not be able to make your scheduled appointment to reduce the risk of being charged for the session.

Is coaching confidential?

What we discuss will be held in confidence and not shared with others. However, our discussions are not privileged for legal purposes. The privilege of confidentiality that exists for the clergy, therapists and attorneys is not granted to coaching professionals. That said, the content of coaching is confidential. If your employer is sponsoring your coaching, then they may request information regarding the process, such as whether you have attended your scheduled sessions, how many sessions we have had, etc. Even with an employer sponsor, your personal information will always be protected.


Leadership Coaching and Talent Development